Public Offer Agreement for the Provision of Services

This Public Agreement (hereinafter referred to as the "Agreement") defines the procedure for providing services related to organizing children's leisure activities using remote technologies, as well as the mutual rights, obligations, and relationship between "Robotex" LLC, represented by its director, Lucy Vagoevna Akopjanyan, acting based on the company's charter, legal address: Republic of Armenia, Yerevan, Mamikonyants Street, 49/1, apt. 53, hereinafter referred to as the "Provider," and the customer of the services, hereinafter referred to as the "Customer," who has accepted the public offer (offer) to enter into this Agreement, collectively referred to as the "Parties."

1. DEFINITIONS USED IN THIS AGREEMENT
1.1. For the purposes of this offer, the following terms and definitions are used as follows:
- "Agreement" — an agreement between the Customer and the Provider for the provision of services for organizing children's leisure using remote technologies, which is concluded through the acceptance of this public offer. Any reference in this offer to the Agreement (Article of the Agreement) and/or its terms means a corresponding reference to this offer (its Article) and/or its terms.
- "Offer" — this document, a proposal posted on the official "Robotexonline" website: https://robotexonline.com/ in the section https://robotexonline.com/ofer, containing all the essential terms of the agreement, which clearly expresses the intent of the person making the offer to conclude the agreement on the terms specified in the proposal with anyone who responds (Article 1, Clause 451 of the Civil Code of the Republic of Armenia).
- "Acceptance of the offer" — the response of any capable person to the offer by accepting it. The acceptance of the Offer must be complete and unconditional (Article 1, Clause 454 of the Civil Code of the Republic of Armenia). Unconditional acceptance of this public offer is the Customer’s payment for services in accordance with the terms of this Agreement.
- "Customer" — a person who has accepted the Offer.
- "Consumer" — a person who is a consumer of services under this Agreement.
- "Services" — the provision of services to the Customer for organizing children's leisure activities using remote technologies in accordance with the terms of this Agreement.

2. GENERAL PROVISIONS
2.1. This Agreement is a public contract (public offer), according to which the Provider undertakes to provide services to an indefinite number of persons (Consumers) who have requested the specified services.
2.2. This Agreement defines the procedure for providing services related to organizing children's leisure using remote technologies, as well as the mutual rights, obligations, and relationship between the Provider and the Customer.
2.3. The conclusion of this Agreement is carried out by the Customer's joining this Agreement, i.e., by accepting (approving) the terms of this Agreement in full, without any conditions, exclusions, or reservations.
2.4. The fact confirming the acceptance (approval) by the Customer of the terms of this Agreement is the Customer’s payment for the ordered Services in the manner and on the terms specified in this Agreement.
2.5. This Agreement, provided the acceptance procedure is followed, is considered concluded. At the same time, the conclusion of the Agreement in a simple written form is not required.
2.6. This Agreement (Offer) is valid in the version and under the conditions that existed at the time of its acceptance and cannot be changed by the Provider without any special notification to the Customer. The new version of the Agreement takes effect from the moment it is posted on the website https://robotexonline.com/ in the section https://robotexonline.com/ofer.
2.7. In light of the above, carefully read the text of this Agreement. If you disagree with any of its terms, the Provider offers you to refuse to accept (approve) this Offer.
2.8. By accepting this offer, the Customer confirms that the provision of the Services by the Provider remotely using the platforms and electronic resources offered by the Provider fully corresponds to the Customer's ability to use the Services provided in this way.

3. SUBJECT OF THE AGREEMENT
3.1. Under this service agreement, the Provider undertakes to provide the Customer (for the Customer’s child) with services for organizing educational leisure using remote technologies, and the Customer undertakes to choose the corresponding direction of the Provider, review the schedule of classes, and pay for the selected services.
3.2. The selection of the direction is made through consultation with a personal manager.

4. RIGHTS AND OBLIGATIONS OF THE CONTRACTOR

4.1. The Contractor undertakes to:

4.1.1. Familiarize the Customer with the requirements of the selected course and the schedule of developmental classes before the start of the classes, provide after-sales support and online consultation using the Internet.

4.1.2. Create conditions that comply with the norms for this type of service during developmental classes.

4.1.3. Notify the Customer in a timely manner of any circumstances that require additional approval or hinder the quality and timely provision of services.

4.1.4. Ensure the confidentiality of the information provided by the Customer, except in cases where providing access to such information to third parties is a necessary condition for the provision of services or is required by law.

4.2. The Contractor has the right to:

4.2.1. Independently set the days and duration of classes, considering permissible medical and sanitary norms.

4.2.2. Not arrange long-term holidays linked to public holidays.

4.2.3. If necessary, replace one specialist working with children with another without notifying the Customer.

4.2.4. Terminate the contract with the Customer unilaterally without maintaining a place in the group in the event of the Customer's failure to meet payment obligations for more than 3 calendar days.

4.2.5. Involve third parties in the fulfillment of their obligations under this Agreement, as well as use the services/work of third parties, ensuring the possibility of providing the services specified in this Agreement.

5. RIGHTS AND OBLIGATIONS OF THE CUSTOMER

5.1. The Customer undertakes to:

5.1.1. Ensure the child's attendance at the classes, provide the necessary equipment and software for the class, adhere to the established class schedule, and ensure compliance with all the requirements specified in the relevant course.

5.1.2. Pay for the Contractor's services in the amount and manner specified in Article 6 of this Agreement.

5.1.3. Ensure that the child follows safety rules, discipline, and general behavioral norms during the class.

5.1.4. Notify the Contractor's administration of any changes to their contact details.

5.1.5. Not distribute (publish, post on Internet websites, copy, transmit, or resell to third parties) for commercial or non-commercial purposes the information and materials provided by the Contractor under this Agreement, not create informational products based on it, and not use this information in any other way except for personal use.

5.2. The Customer has the right to:

5.2.1. Choose and receive the services provided by the Contractor according to the schedule and the child's age group if there is a spot available in the group.

5.2.2. Terminate the contract by notifying the Contractor in writing.


6. PRICE OF THE CONTRACT AND PAYMENT PROCEDURE

6.1. The service includes a block of 4 lessons according to the established schedule.

6.2. The cost of the block depends on the selected service. The cost of a block of classes in the Scratch, Roblox, Minecraft directions lasting 1 hour is 102 USD, the cost of a block of Python classes lasting 1 hour 15 minutes is 125 USD. Payment in another currency is made at the Central Bank of Armenia's exchange rate on the payment date.

6.3. Payment for the Contractor's services for the next block is made immediately after the previous block is completed. Payment for services is made by bank transfer to the Contractor's account specified in this Agreement or through the electronic payment system: https://robotexworld.am/payment.

6.4. Payment is made for the entire block.

6.5. The service price remains unchanged for each block.

6.6. In case of a valid reason for missing classes, the Customer is given the opportunity to make up the missed classes (a make-up class is scheduled outside the regular timetable by the Contractor’s administration). In case of absence without prior notification (at least three hours in advance) for the scheduled make-up class, the class is considered completed. There is no recalculation for missed classes.

6.7. Non-compliance by the Customer with the payment deadlines specified in this Agreement gives the Contractor the right to suspend the provision of services under this Agreement until the Customer settles the debt.


7. TERM OF THE AGREEMENT

7.1. This Agreement is considered concluded from the moment the funds paid by the Customer for the ordered services are credited to the Contractor's account and remains in effect until the Parties fully fulfill their obligations.


8. LIABILITY OF THE PARTIES

8.1. For non-fulfillment or improper fulfillment of their obligations under this Agreement, the parties are liable in accordance with the current legislation of the Republic of Armenia.

8.2. The Customer has the right to terminate the Agreement at any time by notifying the Studio at least 3 days before the intended termination date.

8.3. In case of termination of the Agreement before the start of classes, the prepayment will be refunded within 5 days from the termination of the Agreement.

8.4. The Contractor is not responsible for the discrepancy between the services actually provided and the subjective expectations and perceptions of the Customer (and/or the actual Consumer of the Service).

8.5. The Contractor is not responsible for the inability to provide services to the Customer for any reasons, including communication line failures, equipment malfunctions, etc.

8.6. Not contradicting the above, the Parties are released from liability for violating the terms of the Agreement if such violation is caused by force majeure circumstances, including: actions of state authorities (including the adoption of legal acts), fire, flood, earthquake, other natural disasters, strikes, civil unrest, disorders, power outages and/or computer network failures, and any other circumstances not limited to the above, which are beyond the reasonable control of the Parties and directly affect the fulfillment of the Agreement.

8.7. The Parties unconditionally agree that the maximum amount of damages that can be recovered from the Contractor is limited to the amount paid by the Customer for the services, the failure to provide or improper provision of which resulted in the damage.


9. MISCELLANEOUS

9.1. The Customer agrees to receive messages on social networks and WhatsApp regarding the Contractor's activities and ongoing promotions.

9.2. In accordance with the RA Law of 13.06.2015 No. ZR-49 "On Personal Data Protection," by signing the contract, the Customer consents to the processing (collection, systematization, accumulation, storage, updating (modification), use (for the purpose of organizing services under the contract, for statistical purposes, and other purposes specified above), blocking, destruction) of the personal data provided by the Customer to the Contractor (namely, the Contractor's full name, the Customer's contact details), as well as the full name and dates of birth of the child, the child's photos, and their work made during the provision of services under the contract.

9.3. In all other matters not provided for in this Agreement, the Parties will be guided by the current legislation of the Republic of Armenia.

9.4. The Customer confirms that all terms of this Agreement are clear, and they accept them unconditionally and in full.

9.5. If the Customer does not submit a claim regarding the scope and/or quality of the services provided by the Contractor within 5 days after the services have been rendered, the Contractor's obligations under the Agreement are considered fulfilled, and the Services are deemed to have been provided on time, in full, and of appropriate quality.


10. INTELLECTUAL PROPERTY RIGHTS

10.1. All informational materials provided by the Contractor to the Customer during the training process are the result of intellectual activity. The exclusive copyright, including related rights, belongs to the Contractor.

10.2. The use of the results of intellectual activity without the Contractor's written consent is a violation of the Contractor's exclusive rights, which entails civil, administrative, and other responsibilities in accordance with the current legislation of the Republic of Armenia.

10.3. The Customer does not have the right to distribute the Contractor's audio and video materials. Distribution will be considered a violation of the Contractor's exclusive rights and will entail civil, administrative, and other responsibilities in accordance with the current legislation of the Republic of Armenia.


11. DETAILS OF THE PARTIES

11.1. The parties unconditionally agree that the Customer's details are considered the information provided by them during registration.

11.2. Contractor's details:
ROBOTEX LIMITED LIABILITY COMPANY
Tax code: 08215798
Reg number: 264.110.1224466
Legal address: 0051, Republic of Armenia, Yerevan, Mamikonyants St., 49/1, apt. 53
Phone: +374 55852449